Track Your Order

Track Your Order

Want to know where your order is? We've got you covered! 📦

How to Track Your Order

  1. Check your email — Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number and a link to track your parcel.
  2. Click the tracking link — Follow the link in your email to see real-time updates on your delivery.
  3. Contact us — If you haven't received a tracking email or need further help, don't hesitate to get in touch with our team.

Estimated Delivery Times

  • 🇬🇧 UK Standard Delivery: 3–5 working days
  • 🇪🇺 Europe: 5–7 working days
  • 🇺🇸 USA & Canada: 7–14 working days

Please note that delivery times may vary during busy periods such as holidays or sales events.

Haven't Received Your Order?

If your estimated delivery date has passed and you still haven't received your order, please contact us and we'll investigate straight away.

📧 sales@crazyshops.co.uk

Please have your order number ready (you'll find it in your order confirmation email) so we can help you as quickly as possible.

🐾 Thank you for shopping with Pets Crazy Shops — we hope your pets love their new goodies!